FAQ



Welcome to our “Frequently Asked Questions” page where you can get a quick and basic introduction to 4th Bin. If you have additional questions, please don’t hesitate to give us a call!

Do you offer free drop offs?

Unfortunately, we don’t offer free drop-offs. Our service is based on a door-to-door pickups. There are many drop-off locations throughout NYC and a simple web search should give you many options.

How do I measure the size of my TV?

It is important for us to know how large and heavy your TV is so that we can accurately judge the best way to remove it from your location. We estimate the weight by the size of the TV.  To accurately measure the size, please take a tape measure and measure the screen diagonally (start from the bottom left of the screen and measure to the upper right of the screen). Make sure to only measure the screen – do not measure the enclosure. We’ll figure out the weight.  Or, you can simply give us the make and model and we can take it from there.

Please note: it is important for us to know if your TV is built into a wooden or plastic enclosure. If it is, please include that information with your pickup request.

I have added more “stuff” to my pick up. Do I have to pay more?

Unfortunately, yes. Our pricing structure is based on type and number of items, not the weight of the items.  If the item list provided during your initial request does not match what we pick up, you will be charged for the additional items.

Note: if additional items are small and fit into an existing bag or box (as part of the original request), there are no extra charges.  We try to be as reasonable as possible.

I work during the day, can I leave my e-waste with my doorman?

Yes. If your doorman will hold your items, we’ll pick it up from him.

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4th Bin loves doormen!

Does 4th Bin do regular pickups of e-waste from businesses and buildings? 

Yes.  4th Bin works with businesses and buildings (residential and commercial) providing them with an unrivaled, ethical e-cycling solution. For more information on these services please contact John Kirsch at: john@4thbin.com.

Why shouldn’t you put electronic items out with the trash?

Did you know that electronic waste (e-waste) has been classified as a hazardous material?  Electronic items contain hazardous materials such as mercury, lead and silicon. For example, in order to protect consumers from radiation dangers, the glass in CRT monitors and TVs contain lead.  Approximately 20% of the weight in each CRT is lead – which equates to 4 to 8 pounds per unit.

While these items are perfectly safe for everyday use, they become dangerous when smashed open (like on a garbage truck) or exposed to elements (like in a landfill). For these reasons, the proper disposal of e-waste has become a paramount concern for legislators, environmentalists and the general public.

How do we handle e-waste?

With extreme care. 4th Bin team understands the delicate nature of e-waste and the importance of properly collecting, packing, and transporting it. A core mission of 4th Bin is to refurbish as many collected electronics as possible. If an item cannot be refurbished, we move to Plan B – Recycling. Therefore, it is critical that all collected electronics are handled in such a way that they are not damaged.

Where does my stuff go?

After items are collected, we transport them to our sorting facility. Once there, our team of trained techs determine which items can be refurbished. Refurbished items are either resold under market value or donated (at no cost) to local not-for-profits and artists. Electronics that cannot be refurbished are deemed “recyclables” and are transported to our recycling partners. Once there, hazardous materials are properly captured and then the are separated and processed into plastics and metals to be reused in other products. 4th Bin has a no landfill and no export policy.  For more details, click here.

Why does it cost money to recycle?  Don’t you just resell the materials and make money on my items?

The answer is yes and no. Not all items are “profitable”. Collecting and recycling e-waste is a difficult and expensive process. There is simply no magic solution to recycle e-waste efficiently. E-waste comes in all shapes and sizes and often contains a variety of hazardous materials.  The proper handling of many of these materials require items to be disassembled by hand. Often, the cost to properly break down the item is more than what can be recovered from the materials that are extracted.  In addition, we do not export any materials out of the country where value on the materials is higher but ethical practices are lower.

New York State passed legislation making collection and recycling of e-waste free. Why do I have to pay for 4th Bin to recycle my items?

Well…this is a complicated answer. The law requires manufacturers (HP, Dell, Apple, Sony, etc) to cover the costs of collecting and recycling your e-waste. It clearly defines who is covered and what is considered a “convenient” method for how the manufacturers can collect your e-waste. Section 27-2605(5a) defines 6 methods that fall into 3 broad categories: 1- mail back programs, 2 – various types of collection events (local governments, community or private events), and 3 – drop-off locations (dedicated sites run by the manufacturers or other locations, such as retails stores, where the manufacturers have made agreements to house a drop-off location). These methods apply to individual residents, businesses with 50 employees or less and non-profit organizations with 75 employees or less and only apply to certain “covered” items. The law also allows the manufacturers to charge for “premium” services (Section 27-2605(8) – loosely defined as anything not falling into the categories listed above.

All of the above methods require action on your part – often requiring you to take your items to a designated location of their choosing. 4th Bin does not consider these manufacturer requirements to be convenient for the average individual or business in NYC. And while they may say it’s “free”, it still costs you time and money (cab fare, car rental, gas) to get your items to these locations. While 4th Bin does charge to come pick up the items, our pricing is often comparable to how much you would spend to get your items to collection events – and we don’t require you to leave the convenience of your home or actually lift the item. We also don’t discriminate. Any item that doesn’t contain a refrigerant is “covered” by us.

What does 4th Bin take?

See here.

What does 4th Bin not take?

• Refrigerators, air conditioners, baggage X-Ray units

What determines the pick up cost?

Pick up prices are based on three key factors: item type, item size (how big), and volume (how many).  We don’t price based on weight.  This way, you know exactly how much your pickup will cost BEFORE the items are removed.

To get a quote, please click here and fill out our pick up request form.

Does 4th Bin provide me with a receipt of collected items and is it tax deductible?

Receipts are provided to customers who request them. Unfortunately, it is not tax deductible.

Does 4th Bin provide proof of data erasure?

Yes, for customers who request data erasure, 4th Bin provides a Certificate of Data Destruction. 4th Bin destroys all data on hard drives according to the National Institute of Standards and Technology (NIST) 800-88 guidelines.

Does 4th Bin do door-to-door pick ups on weekends?

Unfortunately, we do not offer regular scheduled residential pickups on weekends.

Does 4th Bin donate electronic components to artists or art projects?

4th Bin strongly believes in supporting artists and their work. Artists are welcome and encouraged to use 4th Bin’s collected items in their projects –  at no cost.

The only limitation is that we ask artists to return all items to us once the project or installation has been completed.  We want to make sure that they are properly recycled.